Return Policy

At LaThee, we take pride in carefully sourcing and delivering premium extra virgin olive oil from Kalamata, Greece. Because of the nature of our products, we handle returns a bit differently than traditional retail items.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@latheeimports.com with your order number and photos of the issue. We’ll make it right as quickly as possible through a replacement or refund.

Returns

Due to the consumable nature of olive oil products, we cannot accept returns or exchanges on opened bottles.

Unopened and unused products may be eligible for return within 14 days of delivery. Customers are responsible for return shipping costs unless the return is due to an error on our part.

Returned items must arrive in their original condition and packaging to qualify for a refund.

Shipping Issues

If your package is lost or significantly delayed in transit, please reach out and we’ll work with the carrier to help resolve the issue.

Questions

For any questions regarding your order, contact us at info@latheeimports.com.

Thank you for supporting LaThee.